Privacy & Cookie Policy

2.1 Website Visits & Server Log Data

When you visit Web Helper (webhelper.ai), our infrastructure automatically records technical connection data (IP address, timestamp, requested URL, HTTP status, referrer, and browser/OS user agent) in server logs to ensure operational stability, TLS security, and abuse prevention.

2.2 Forms, Surveys, Assessments & Business Inquiries

When you request a download, participate in an online survey or assessment, book a meeting, submit a contact/waitlist form, or enter into a bilateral business agreement via Web Helper, we process the contact and business details you provide (such as name, work email, company, role, and your form/assessment inputs) to deliver the requested resource, manage our business relationship, and follow up on your inquiry.

2.3 User Accounts, Single Sign-On & Venture-Scoped Consent

Where Web Helper provides account sign-in, authentication is handled via the central identity infrastructure of Dal Molin Consulting GmbH:

• Authentication & Session Data: We process your email address, profile name, authentication identifiers (including Google or LinkedIn OAuth profile tokens when you choose Social Sign-In), and active session metadata (session ID, IP address, user agent) so you can manage and revoke sessions.
• No Silent Cross-Platform Marketing: While your login account allows convenient sign-in across platforms operated by Dal Molin Consulting GmbH, product updates and marketing communications are strictly scoped to Web Helper. Signing up for Web Helper never subscribes you to marketing emails from other platforms without your separate, explicit consent.

2.4 Billing & Payment Data (Where Applicable)

For paid subscriptions or services on Web Helper, payment processing is handled by PCI-DSS compliant payment providers (such as Stripe) or standard commercial invoicing. We store billing status, invoice records, and subscription identifiers—never raw credit card numbers.

4.1 Purposes of Processing

We process personal data to: (a) provide, secure, and maintain our websites, online services, and bilateral engagements, (b) fulfill contracts, subscriptions, and download/assessment requests, (c) communicate service notices and opted-in product updates, and (d) analyze aggregated or de-identified usage telemetry to calibrate and improve our software, classifiers, and AI-assisted tools.

4.2 Legal Bases (Swiss revDSG & EU GDPR)

Processing is conducted in accordance with the Swiss revDSG and, where applicable, GDPR Art. 6(1)(b) (performance of a contract or pre-contractual measures), Art. 6(1)(f) (legitimate interests in platform security, service improvement, and B2B communication), and Art. 6(1)(a) (your revocable consent for optional cookies or marketing updates).

5.1 Categories of Service Providers

To operate our services efficiently and securely, we engage carefully selected third-party service providers ("sub-processors") strictly under data processing agreements across the following categories:

• Cloud Hosting & Serverless Compute (primarily in Switzerland and the European Union);
• Database, Authentication & Transactional Email Infrastructure;
• AI & Language Model Providers (where AI-assisted classification or analysis features are invoked);
• Payment Processors & Optional Web Analytics.

5.2 Cross-Border Data Transfers

We prioritize data processing within Switzerland and the European Economic Area (EEA). Where a service provider processes data in a jurisdiction without a direct statutory adequacy decision (such as the United States), we ensure appropriate safeguards in accordance with Art. 16 revDSG and Art. 46 GDPR, specifically the Swiss-U.S. / EU-U.S. Data Privacy Framework (DPF) or standard contractual clauses (SCCs) recognized by the Swiss FDPIC.

6.1 Strictly Necessary vs. Optional Cookies

We use strictly necessary cookies to remember your privacy choices (cc_cookie) and, where applicable, to maintain secure HTTP-only authentication sessions. Optional, anonymized analytics cookies (integrated with Google Consent Mode v2) are deactivated by default and are only set if you grant consent via our cookie banner.

6.2 Managing Your Cookie Preferences

You can review, change, or withdraw your cookie consent at any time using the interactive button below or in the website footer:

7.1 Retention Period

We retain personal data only as long as necessary to provide the requested services, maintain an active user account or business relationship, or comply with statutory retention obligations under Swiss commercial and tax law (Art. 958f Swiss Code of Obligations).

7.2 Your Rights & Supervisory Authority (EDÖB)

Under the Swiss revDSG and EU GDPR, you have the right to request access, rectification, erasure, restriction of processing, or data portability of your personal data, and to withdraw consent or opt out of marketing communications at any time. To exercise your rights, contact us via the email address in Section 1. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC / EDÖB), Feldeggweg 1, CH-3003 Bern (https://www.edoeb.admin.ch).